FAQs

TVParts.ca is the EXCLUSIVE authorized Osram and Philips distributor for DLP and LCD TV Lamps in Canada. We have been in business for over 20 years. Based in Toronto, Ontario, we are central to all our Canadians.

With a team deeply knowledgeable in our products, we can ensure that our customers get the very best experience. From our very low prices to our superior technical support, we know how to keep our customers happy. We’re a Canadian company that strives to offer you the most extensive choice when it comes to DLP Lamp replacements such as Akai, Hitachi, JVC, LG, Optima, Osram, Panasonic, Philips, RCA, Samsung, Sanyo, Sharp, Sony, Toshiba, Vizio, and Zenith.

All our DLP and LCD TV lamps are backed with a 6-month warranty. Our commitment is to bring you products at every day low prices, give a great shopping experience, and offer world class customer service.

Our warehouse and distribution center is conveniently located in the GTA area and is central to all our Canadian customers. We usually ship within 1 business day of receiving cleared payment. All domestic packages within Canada are 100% trackable and shipped with Canada Post or UPS. Transit times may vary depending on provincial and federal holidays, weather conditions etc..

US Customers: – All international orders are shipped with UPS. Transit time varies by destination and takes in average 5-10 business days.

At this time we offer shipping to P.O. Box addresses to Canadian customers only. We do not ship packages to P.O. Box or APO/FPO addresses in the USA.

Once your order has been shipped, you will receive an e-mail to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 905-532-0544 or 1-888-532-0544 during our regular business hours or contact us by e-mail for assistance. Please be advised that for security reasons, we can only e-mail tracking information to the e-mail address on file with your order.

We accept Visa, MasterCard, Debit Visa, and PayPal. We also accept cash for local pick-ups. Note: Additional credit card verification may be needed for orders placed over the phone before we process your order.

AlbertaGST5%
British ColumbiaGST5%
ManitobaGST5%
New BrunswickHST15%
Newfoundland and LabradorHST15%
Northwest TerritoriesGST5%
Nova ScotiaHST15%
NunavutGST5%
OntarioHST13%
Prince Edward IslandHST15%
QuebecGST + QST14.975%
SaskatchewanGST + PST11%
YukonGST5%